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Pet Peeve

Some things you just have to pay for.

I understand that.

What irritates me is that people who are working in a CUSTOMER SERVICE role often give you misinformation when it comes to money and then you end up paying out of pocket. This often results in you thinking one thing and possibly not preparing to have to pay X amount of money on something that wasnt even on your radar.

Perfect example of why you cant spend your entire check each month.

Case in point. Took my car in for service today. It was for a part that was ordered over a month ago.Supposedly covered under warranty. He calls me today after dropping the car off at 8 that it is ready. Ahead of schedule! unbelievable. But, of course, there was a wrinkly in this seemingly beautiful occurance...The part ISNT under warranty, itll be 300 dh AND the car is ready.

WHAT?

What if I didnt have it? What if the part was 2500 dh and wasnt in my budget and, thus,wouldve had to wait another month to get done? None of this crosses anyone's mind as they procede to complete the job without contacting me. Luckily, its only 300 dh and not a problem.

(take a deep breath. At least you have a car...and it is under warranty for all intensive purposes)


Now the question remains...do they clean the INSIDE as well as the outside upon service??? It sure would be nice because after National Day festivities last night, it looks HORRIBLE!

more on that another day

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